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Privacy Policy

INTRODUCTION
Your privacy is important to us. We are committed to protect and respect your privacy.

This Privacy Policy describes your privacy rights regarding our collection, usage, storage, sharing, and protection of your personal information. It applies to the Go Tuition Consultancy’s GoTuition.sg website, and/or affiliated websites, its applications, services and tools where this policy is referenced, regardless of how you access or use them, including mobile devices.

As such, this Privacy Policy outlines Go Tuition Consultancy’s GoTuition.sg’s policy and responsibility in relation to the collection, processing and disclosure of your User Data.

SCOPE AND CONSENT
Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the GoTuition.sg website. We encourage all users to read our Privacy Policy to understand the objective of collecting their personal data.

You can browse our website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our appointed hosting server.

By using GoTuition.sg, and/or affiliated websites, its application, services and tools, and/or registering and/or transacting with GoTuition.sg, you expressly consent to our collection, use, disclosure, and retention of your personal information and/or data, as described in this Privacy Policy.

INFORMATION YOU GIVE US
GoTuition.sg collects personal information and/or data from you in order to provide users with a safe, smooth, efficient and customised experience with GoTuition.sg. The collection of personal information and/or data enables GoTuition.sg to provide services that are most likely to meet your needs and requirements.

We collect and store any information and/or data you enter on our website or you provide to us in context of using our website, applications, services or tools. This may include, but is not limited to:

  • information you provide us when registering for an account, including home address, email address, phone number, mobile telephone number, physical contact information, identification number / FIN number, age, date of birth;
  • addition information and/or data you may provide to us via emails, social media sites or services;
  • transactional information based on your activities on the websites;
  • additional personal information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us a scan copy identification card or qualification certificates or bank transaction slip to verify your credentials)

INDIVIDUAL ACCESS AND CORRECTION

  • Users can access their personal information by using their respective username and password to gain access to their personal information.
  • If your personal information changes, or if you no longer desire our service, you may update or remove your personal data from GoTuition.sg.
  • We will respond to our customer’s request within a reasonable time.

COLLECTION AND USE OF PERSONAL INFORMATION
Our primary purpose in collecting personal information is to provide you with access to our web site and/or use of our tuition services, applications and tools, provide you with requested home tuition services and relevant information about your account and our services, and to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  • provide you access to our website and the services and customer support you request;
  • customize, measure and improve our services, content and advertising;
  • contact you, either via email or telephone, to resolve disputes, collect fees, and troubleshoot problems with your account or our sites, services, applications or tools
  • contact you, either via email or telephone to inform you about our services and promotions
  • contact you, but not limited to, at any telephone number using auto-dialed or pre-recorded message calls or text (SMS) messages / whatsapp messages, Telegram messages (if applicable) as authorized for the purposes described in this Privacy Policy

Go Tuition Agency, at GoTuition.sg, does not rent, sell, or share personal information and/or data about you with any third parties, except (1) for the purpose of providing products and/or tuition services which users have requested, in which we have your permission to do so, or (2) under the following circumstances.

Law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other users to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry, such as name, address, telephone number, email address.

Gotuition.sg will never process personal information and/or data for any other purposes other than for the sole purpose of tuition services and/or education related  services.

RETENTION
Gotuition.sg will retain your personal information and/or data for as long as it is necessary to fulfill the purpose for which it was collected or as required by relevant laws. Dormant data (either you have closed your account with us or have unsubscribe from our database) will be purged from our database.

COMPUTER INFORMATION
Go Tuition Consultancy collects personal information about you when you register with us. GoTuition.sg may receive and record information on our server logs from your browser, including but not limited to, your IP address, session ID, the pages you visited and the time these pages were visited. GoTuition.sg uses information to customize the content you see, fulfill your requests for our services, improve our services, and conduct research.

PROTECTION OF MINORS
Children (users under the age of 16 years) are not eligible to use our services or transact with us, unsupervised.

We request that children do not submit any personal information to us online. If you are under the age of 16 years, you may only surf the site if you have obtained permission and consent from your parents/legal guardian or if you are under the supervision of your parent or legal guardian.

CHANGES TO OUR PRIVACY POLICY
Go Tuition Consultancy, at GoTuition.sg, may from time to time, update and/or change our privacy policy at our sole discretion. However, rest assured that any updates and/or changes will be reflected on our website prominently.

CONTACT US
If you have comments or questions about this Privacy Policy, please contact us at info@gotuition.sg, titled “Privacy Policy”.